Returns & refunds

If your order arrives damaged, incorrect, or incomplete, contact us promptly so we can review the issue and help.

Start a return

Email support@wellniora.us with your order number, the item condition, and photos when relevant. Our team will reply with eligibility and return instructions.

Refund timing

Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time before the credit appears.

Shipping

Return shipping responsibility depends on the reason for return. If we sent a damaged or incorrect item, we will provide the appropriate next steps.